Why We Recommend This PPC Management Agency in Hampshire

IT Support London HQ are often asked by our customers if we can recommend them a digital agency to help them increase their online sales. When it comes to online marketing and driving highly-targeted visitors with SEO, PPC, and Google AdWords then there’s only one company that we ever refer people to and that’s FIMA Digital.

FIMA Digital are the company who manage and update our own website, and they have shown time and time again how good they are at this stuff.

They are specialists with Google AdWords and other pay per click advertising networks. For example, despite being based in Southampton, Hampshire, they have a wide range of clients around the UK to whom they offer PPC management services, and always get stunning results.

PPC Hampshire: An Agency Providing Real Results

If you would like to find out more then please visit them on:

The types of services that they offer aren’t just limited to Google AdWords, below are just some of the networks that they can help and support you with when it comes to PPC advertising:

FIMA Digital are currently offering a free consultation to any business that would like to find out more about how it is possible to send highly-qualified and targeted website visitors to their website, with an high chance of converting into a sale or customer.

All you need to do to qualify is to complete the form you see on the website link we provided at the top of this blog post, fill in your details, and one of their PPC consultants will call you from their Hampshire office.

The free consultation will often be able to be conducted over a shared Skype conference call where FIMA Digital will look into your account and offer recommendations and feedback on how it has been set-up. If you are based in Southampton or Hampshire then they can even visit you or you can arrange a meeting at their waterside location near the New Forest. The address and phone number details are listed below:

FIMA Digital
22 Shamrock Way
Hythe Marina
Southampton
Hampshire
SO45 6DY

Telephone: 02381 980095

So what are you waiting for? Give them a call today and find out how PPC can work for your business, no matter how large or small you are.

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IT Tip of the Week: How to Make an iPad Child Safe with Parental Controls

As the father of a young child and an owner of an iPad, I sometimes find that the two things are inextricably attracted to each other… or at least that’s how it seems!  My son Jacob who is five years olds, seems to be able to get his hands on it at will, and more often than that not fires off a garbled email to an office colleague or manages to lose a web page I was on.  Although I must be grateful for small mercies as thankfully he has not figured out how to order on iTunes yet.

I don’t want to not let him use the iPad as I’ve downloaded some educational apps for him to use… but there is the risk still of him doing something accidentally whilst the iPad in his hands.

However, over the last couple of weeks I’ve been on damage limitation mode and managed to set up parental controls on the iPad to make things a little bit safer.  The iPad parental control settings are enabled by entering a passcode into the iPad which means you can then set different restrictions depending on the user.  When you have done this you can then enable restrictions for the browser, apps, music, and movies.  This is how you do it.

How to Set Up iPad Parental Controls

Access the settings via the Settings icon on the iPad home screen. It’s the one that looks like a load of cogs.  In there you can choose the General Settings which can be found on the left hand side.  Touch that and you will see a new screen and about 8 rows down there will be a button titled Restrictions so touch that next.

iPad Parental Controls

How to set up parental controls and restrictions on an iPad

Now touch the Enable Restrictions button.  This will open up a new window box which will ask you enter in a 4 digit password.  You will need to enter it twice for confirmation.

Once you have done this you can then set up the restrictions you want. So for example, if you don’t want certain apps to appear on the screen whilst your child is using them then you can disable them.  Personally I like to disable the Safari Browser, the App Store, and my Email.  This way he can only play the apps that I have personally downloaded and enabled for him.

It’s really simple, and the next time I hand the iPad over to my son, I quickly enter the passcode I generated with his restrictions applied – then I have peace of mind that damage limitation is set to minimum!

This blog post was written by Sam, one of our longest serving IT technicians.

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Google Hangout Test – Best IT Support Company in London (Live on Air)

Today we are experimenting with the awesome Google Plus functionality where you can stream live video your followers.  Part of the reason we are doing this is to see if it will serve as a good technology to help us remotely supporting our customers in the form of online webinars and learning sessions.

The Google Hangout titled “Best IT Support Company in London” will be broadcast live in the video embed below if you decide to join us at around 1015 am on the 28th of October 2013.  If you are reading this blog post after the event then a recording of the hangout will appear in the space below instead.

 

The recording of the live event can also be viewed on our Youtube Channel by clicking this link: Best IT Support Company in London – tell us what you think, but please bear in mind that we are doing this as a test so hope to get better and better at Google Hangouts over the next few weeks.

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New Videos Added to Our Youtube Channel

IT Support for LondonOur social media team have been busy bees this week, producing two new videos to add to the IT Support London Youtube Channel.  The new videos are promoting our new web-page dedicated to London computer support, and give an overview of our services and how we like to work with large and small clients in London and the surrounding areas.  If you visit the new PC support page on our website you can see the videos in full, or alternatively you can access them using the two links we’ve placed below for you.

  1. Computer Support London
  2. PC Support London

At IT Support London HQ we can support all systems and infrastructures.  Whether you have an office with just PCs, or you use Macs, or perhaps a mix of the two, we can help you and keep your systems up and running so you don’t lose any valuable business time.

Our social media team would also like to bring to your attention our channels, all of which you can subscribe to, like, and comment on.  They are listed below – please talk to us!

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How to Outsource Small Business IT Support

Outsourcing of IT support in London started to flourish when large companies realized that they could leverage the potential and resources of third parties in order to help to create internal efficiency and boost their profitability. This trend has elicited a similar response from small business, all of which are beginning to shape IT outsourcing sector.

The question that most people are asking is, “Can small businesses benefit from outsourcing IT support services?”  Yes, small and middle-sized businesses can benefit from outsourcing small Business IT Support in London, too. Many businesses owners are turning over their IT facilities and services for specialized IT Support services, allowing themselves to time to focus on key business services for sustainable growth.

However, the principles of proper outsourcing requires small business owners to invest their time and money to outsource not only the right IT outsourcing in London, but also build a strong outsourcing relationship with an IT Support company and supplement their internal strengths rather than substituting them for external providers. This process requires small businesses to draft an outsourcing plan before beginning to invite a vendor.

Outsourcing IT Support

Not all IT Outsource support centres are born equal – Copyright Flickr http://flickr.com/photos/61718807@N07/7676798058

How Should Small Businesses Outsource IT Support Services?

As a small business, you need to adopt outsourcing approaches slowly as you test the viability of the services, as well as the quality of the services you are acquiring. Once you have resolved that you want to turn around your IT support operations, you need to draft a plan that outlines your needs and what you would like your provider to render to your business.

The market has large and small IT firms, all of which offer a host of IT Support services. You can also find specialized firms that offer particular IT support services such as live chat support, helpdesk support, telephone support and email support. You will need to define your needs and weight them against what the IT firm offers.

Budget for Your IT Services

As a rule of thumb, you should go for IT firms that can provide services that fit into your budget. However, the cost factor is necessary but not sufficient when determining the type of services that you should outsource. Evaluate the pricing model of all potential providers while assessing the quality of their services. Match only necessary services that your business cannot do without while shelving others that you can develop using your internal resources.

Choose the Right Provider

The question that you should spend time answering is, “Should I outsource from offshore or stay home-based IT support provider?” Whether to hire an off shore or an on-shore provider depends on a number of factors. Offshore providers are considered good, especially for small and middle-level business that are beginning to identify their strengths. You should ask whether offshore or home-based services have few legal and set up requirements relating to data protection.

Will it be possible for offshore providers to provide you the best support and seamless technical help? If you think that you need to hire an in-house provider to strengthen your department, then you may want to pump in extra investment capital to cater for space and custom services. Offshore providers are not appropriate for a business that wants the IT firm to familiarize with its business operations, employees culture and customers.

At IT Support London, we personally recommend that you use a UK company such as ourselves as the cultural differences can be very hard to manage properly.

Strengthen Relationships with Your IT Support Provider

The success of IT outsourcing does not end with the quality of the services that you obtain. Getting the most out of the outsourcing business means that parties must create an incredible relationship and measure their actual performance against their promises and targets.

Consider the Security of Your Data and Customer Service

Don’t just rule out the possibility of security breaches now that you are dealing with a specialized IT firm. Make sure to discuss some of the security issues that the IT support team will bring. You can seal this promise by entering a formal agreement that binds the promises that you are given. This document is a fall back strategy in case the provider breaches the contractual obligations laid out on the agreement.

Which IT Support Services Should you Outsource or Retain?

You can choose to outsource a complete set of IT support or allow your vendor to supply and install a few facilities to leverage on your huge equipment that you already have. If you cannot turn over your IT systems, you can discuss with your provider to see whether you can reduce the cost of the services.

You can also decide to run all your back-office and front office IT support functions on the facilities of the provider. However, if you feel that you have specific strengths, you can continue to run them. Make sure you hire a specialized IT analyst to assess the situation of your internal resources. The assessment report will determine whether you can manage the kind of roles that you are proposing.

You should also allow your IT technicians and technicians from the provider to evaluate the compatibility of the existing your IT systems with the new facilities that are to be brought on board. You should make sure that both hardware and software fuse seamlessly. Make sure that the provider does not compromise the quality of your customer service and the performance of your business. This is often the case where the providers fail to offer good service.

When you consider these aspects, your outsourcing plan for small business IT support in London will be successful, cost-effective and fruitful.

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We’ve Joined Twitter – Plus Have a Mini-Weebly Website

It’s been a busy day in the IT Support London offices. We asked our social media man to start getting the word out there about our tech support services… and more importantly to spread the news about our brand.  You are probably very familiar with Twitter already, but it’s taken us a while to get into the Twitter-sphere, but we’re are here now so please head on over to IT Support London HQ on Twitter and follow us or tweet any support questions you might have.

London IT Support on Twitter

Come follow us on Twitter or send us a tweet today!

View Our Weebly Website

In addition to that we’ve published a small mini-site on Weebly.  It contains an overview on all our services in small and bite-sized chunks meaning users of the Weebly website can find us easily and connect if they want to.  You can see us on Weebly.com now so come and say hello!

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Welcome to the IT Support London Blog

IT Support in London LogoHello and welcome to IT Support London HQ.  This is our new website and blog which we hope you can subscribe to in order to follow all the latest IT news, developments, and opinion from your very own IT Support in London team.

We are committed to offering only the very best in IT support for small businesses, big businesses, corporates, and occasionally home-based customers.  Our team have years of experience in all IT disciplines and we can offer a well-rounded, comprehensive, and affordable IT support solution for London-based customers.

We currently serve the whole of London including North, South, East, West, and have a large amount of customers who value us for our IT support in Central London.  Please feel free to get in touch with us if you would like to talk to us about any of our services and pricing.  We will be happy to help!  We can also now be found on Facebook so click here for IT Support in London on Facebook!

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